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Frequently Asked Questions
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KN95 masks are defined as masks that filter at least 95% of air particles and have a higher level of protection than cloth masks.Passed the standard of GB 2626-2019.
Please contact the logistics company to check the current situation and let us know the problem. We will give you a useful solution.
We apologize for the inconvenience, but to protect your health, we cannot return or exchange disposable products after they have been opened and used or have received the masks for more than 7days. Therefore, if you have any questions or concerns, please contact us first.
A full refund will be given within 2-3 days of the returned item arriving at the warehouse and being confirmed for resale
Bulk order you can get a discount, please contact our business manager.